Participants are not always as proactive as organisers would want them to be and they don't accept or reject the meeting requests they receive. This can block other participants' time-slots, therefore we offer organisers a solution - the automatic meeting expiration. Using this feature could increase the number of accepted meetings because it will prevent waiting for some participants to act on their pending meetings' status.
Organisers are able to define for how long a meeting request should be valid before expiring automatically and choose its status when expired - canceled or accepted.
This feature is only available in our conference package. If you would like to try it out for your next event, please contact our Sales team.
How to Enable It
Under Configuration - Matchmaking Settings, you will find the section Meeting Expiration. You need to set the time before the meetings expire and the status after expiration - canceled or accepted.
How the Participants See It
When sending a meeting request, the participants will see the expiration time above the Send request button.
The expiration time and the status after expiration will also be displayed in the Meeting Information section, in the participant's dashboard.
The expiration time and the status after expiration will also be displayed in Meetings.
The automatic meeting expiration only applies with the following matchmaking settings:
- when the scheduling mode is Participants schedule meetings themselves and the request mode is Requests have to be accepted by participants
- when the scheduling mode is Organisers schedule meetings manually
and the request mode is Requests have to be accepted by participants.