Emailing Participants to Request Their Feedback

Let the participants know that the feedback is now enabled, as the system does not automatically alert the participants. You can let them know by sending them an Outbox message.

  • Check and adjust the recipient filters by clicking on Filter Recipients and adjusting the filters. Recipient filters options suggestion:
    Status: Registered
    Validation: Validated
    Matchmaking: according to your needs, choose between All, Participating in matchmaking and Not participating in matchmaking.
Before you send the feedback mailing to a large group of participants, you have the possibility to send a test email. 
  • Add your text. Thanking the participants for their participation to the event and explaining the reasons you need the feedback results usually helps. Here's a feedback email suggestion:

Subject: Your Event Name – Feedback - Please Rate the Event and Your Bilateral Meetings

Dear participant,

Thank you for participating in our event!

We hope you met interesting cooperation partners at this event.

It would be great if you could spend 3 minutes to rate the overall event and your meetings (if any).

Your feedback helps us improve our services in supporting your search for cooperation partners. In addition, your feedback helps you get an overview about the status of your bilateral meetings.

Click here (add feedback link or action button) to access the survey.

Kind regards,

The Event Organisers

  • Add a the feedback link or the feedback action button to your email. When clicking on either one of them, the participant will be directed, where the feedback survey is available.

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 Read more on how the participants see the feedback.